1. What is the turnaround time on my order?
This is dependant on the product. Timing will also vary as some suppliers close over the Christmas periods.
Albums: Between 4-5 weeks
Frames: Between 3-4 weeks
Cards: Within 2 weeks
Accessories: Between 3-4 weeks
Digital: Gift Cards will be delivered immediately via email. Digital Slideshows will be delivered via download within 2 weeks of order.
2. Will I receive an actual product for the Gift Cards?
No. Once you've checked out of the store, you will receive an email containing all gift certificate information. If you're gift certificate is for a current client of Karen & Clint, the amount will be allocated to their account.
3. Are the sizes of the wall art based on the size of the individual print, or the total size of the frame?
All wall art (with the expection of Ready to Hang Canvas products) are based on print size. If you require further specifications on the final size of the product, please email us at email@example.com
4. What frame colours are available and what size will the frame moulding be?
Please download the product guide below for further information.
5. What edges can I have on my canvas print?
Please download the product guide below for further information